Hotel management, reimagined.

Mairet Hotels is a bespoke Canadian hospitality management company led by an award-winning team. Hire us if you’re looking for a hotel management team to help convert, transform and reposition your property to outperform your competitive field.

We're Different

Scope Driven Hotel Management

Whether you’re an independent property looking to transition to a brand, pre-construction looking for ground-up strategy, or anything in between, we’ll create a perfectly-tailored solution to maximize your asset potential.

Our differentiation lies in our approach: we don’t have just one. In our eyes, every property is a unique entity. So, we start with questions—then we form a plan, and act on it.

We’d love to start a conversation with you.

How We Help
  • Strategic Planning to Increase Asset Value
  • Continual Management and Owner Support
  • Brand Expertise
  • Restructuring and Hiring
  • Guest Satisfaction & Reputation Management
Our Team

Our Most Valuable Asset

We are an efficient and discerning team with global experience spanning two decades. Because of our small size, we can be flexible, agile and quick to move when and where appropriate. We are well-known in the business by brands, financial institutions and other industry stakeholders.

Small & Powerful

Francis Mairet

Principal
Principal

Francis Mairet  |  MBA

With more than 30 years of top hospitality management experience in Canadian and European markets, Francis thrives in transforming and repositioning hotel assets to outperform their competitive field.  Francis’s hospitality journey began at the Ritz of Paris, France and brought him to work with brands such as Fairmont, Holiday Inn, Westin, Shangri-La, Marriott and Hilton. He completed an MBA at Royal Roads University where he led, as Associate Professor classes in the School of Tourism and Hospitality Management. Under his direction, his property was awarded Hotel of the Year for all Marriott hotels in North America in 2008, Top Operation of the Year in 2009 and Best Marketing Operations in 2016 for Hilton. He won General Manager of the year for Atlific Hotels in 2010. His passion for entrepreneurship led him to create Mairet Hotels in 2013, which currently manages properties within British Columbia.

Jayme Smoley-Strand

Director of Operations
Director of Operations

Jayme Smoley-Strand

With a passion for operations and revenue management, Jayme offers 15 years expertise in upper management and leadership roles. Jayme began her career in front office and quickly grew into managerial roles with global brands such as Fairmont, Marriott and Hilton due to her natural ability to direct and motivate people. Most recently she has spent three years as Director of Operations at the DoubleTree by Hilton Victoria. With a strategic approach to operational efficiency, an expertise in hotel operating systems, and ample experience creating complex budgets and forecasts she is the ideal person to lead Mairet Hotels’ revenue management and operation strategies to increase overall hotel profitability.

Rajiv Dwarika

Chief Financial Officer
Chief Financial Officer

Rajiv Dwarika  |  CPA, CGA

With nearly 20 years’ experience in the hotel industry, Rajiv joined Mairet Hotels in 2014 as Chief Financial Officer. Rajiv is a multilingual Chartered Professional Accountant, and holds a Bachelor of Commerce from the University of Mumbai. He has held upper-management positions in both operations and finance with Marriott, Hilton, and independent properties.  Rajiv specializes in project management and branded hotel openings; he develops and oversees all accounting, reporting, tax compliance, treasury, information systems and risk assessment. Rajiv has demonstrated expertise in identifying opportunities to reduce costs and enhance employee productivity while delivering leadership to teams of cross-functional employees.

Kirsten Kost

Director of Sales & Marketing
Director of Sales & Marketing

Kirsten Kost  |  MA

A master communicator with 15 years hospitality experience in diverse international markets, Kirsten succeeds in continually pushing the boundaries of traditional sales & marketing. Kirsten has held upper management sales & marketing positions at global brands such as Hilton, Rosewood and Starwood Hotels and Resorts in England, the United States and Canada. She completed her Master’s degree in International Hotel and Restaurant Management from London Metropolitan University in 2012.  Constantly innovating concepts and ideas, Kirsten ensures the hotels she manages lead customers through an experience that will stay with them long after check out. Kirsten continually surpasses goals in increasing hotel profitability through strategic planning in all segments and consistent action towards achieving goals.